binggoplus Privacy Policy

When you register an account on binggoplus, we collect the details you provide — including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, process transactions, and keep your account secure. We may also ask for a government-issued ID during the verification process, as required by Philippine regulations. Any additional details you voluntarily share when contacting our support team are also stored to help us resolve your query efficiently. We only ask for what we genuinely need — nothing more.

When you browse or use the binggoplus platform, certain technical data is collected automatically. This includes your IP address, device type, operating system, browser version, and the pages you visit within our site. We also record session timestamps and general usage patterns to help us understand how players interact with the platform. This data is used solely to improve platform performance, detect unusual activity, and maintain security — it is never used to build advertising profiles. Automatic data collection is standard practice for any secure online platform and helps us keep your account protected at all times.

When you make a deposit or request a withdrawal, we collect the transaction details necessary to process your payment in Philippine pesos. This includes the payment method used, transaction amount, date and time, and reference numbers. binggoplus does not store full card numbers or sensitive banking credentials on our servers — payment processing is handled by regulated third-party payment providers who operate under their own strict security standards. Transaction records are retained as required by Philippine financial regulations and for the purpose of resolving any disputes that may arise. You can view your own transaction history at any time from within your account.

binggoplus does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — full stop. We may share limited data with trusted service providers who help us operate the platform, such as identity verification partners, payment processors, and fraud prevention services. All such partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose information to regulatory authorities or law enforcement agencies in the Philippines when required to do so by law. Outside of these circumstances, your data stays with us.

As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections if any information is inaccurate, and ask us to delete your data in certain circumstances. You may also request that we restrict how we process your data while a concern is being investigated. To exercise any of these rights, simply reach out to our support team using the contact details provided on this page. We aim to respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. Your ability to manage your own information is something we take seriously and actively support.

We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Financial and identity records are typically kept for a minimum of five years following account closure to comply with anti-money laundering requirements. Once the applicable retention period has passed, your data is securely deleted or anonymised so it can no longer be linked back to you. If you close your account voluntarily, we will begin the data retention countdown from the date of closure. You are welcome to contact us if you have specific questions about how long particular types of data are held.

This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable regulations. When we make material changes, the "Last updated" date at the top of this page will be revised. We encourage you to check back periodically so you are always aware of how your information is being handled. Continued use of the binggoplus platform after any update constitutes your acceptance of the revised policy. If you have questions about any aspect of this policy, the FAQ page is a good starting point, or you can contact our support team directly.